Shipping policy
Our order processing times may vary.
Single stage van ramp orders are processed within 3-5 days after receiving your order confirmation email.
All other ramp orders are processed within 10-14 days after receiving your order confirmation email.
Orders of multiple ramps are processed within 2-3 weeks after receiving your order confirmation email.
You will receive another notification when your order has shipped.
(processing times excluding weekends and bank holidays)
We use Lowes Transport for all deliveries within the UK. Orders are delivered within 72h from despatch, 3-5 days for Scotland.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Option 1 - Standard delivery |
Up to 72h from despatch, 3-5 days for Scotland. |
Calculated by Postcode at Checkout + VAT |
|
Option 2 - Collection |
Please allow 14 days for the manufacturing of the product. Use our booking system at checkout to book your collection slot. |
FREE |
Collection
Collection of goods is available as detailed above
International Shipping
We can offer offshore / international shipping through a third party. Please contact us directly at sales@alloyramps.co.uk for more information
Information on your delivery
When your order has shipped, you will receive an email notification from us.
If you haven’t received your order within 5 working days of receiving your shipping confirmation email, please contact us at sales@alloyramps.co.uk with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
This is not possible
Refunds, returns, and exchanges
REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@alloyramps.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Alternatively, collection can be arranged through Lowes Transport or DHL, this will be charged based on the collection postcode + VAT and taken off any refund processed.
You can always contact us for any return question at sales@alloyramps.co.uk